PRODUCTION TIMES: 5-10 BUSINESS DAYS plus shipping 
LONGER PROCESSING AND SHIPPING TIMES MAY APPLY.  

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 3-7 business days. You will receive a tracking number as soon as your order has been shipped. Shipping times may be longer. 

*NOTE: Please keep in mind that the total cart values above are based on the default 250% mediums markup. If you decide to change your markups, you will need to adjust the Total cart values above.

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us

 with the details of what will be in the order and the address it will be shipped to.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

• We do not accept returns; all sales are FINAL.

• We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.

• If your prints arrive damaged, please keep all packaging and contact jules@julesfrazier.com with your order number for further instructions.

• Please take photos of any damage on packaging or product

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. If you live in the Pacific NW, please call, I may be able to deliver.  Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight: Please reach out and we will give you a shipping price and invoice to pay via Credit Card. 

All print sales are final.  

You can reach out at any time by email at jules@julesfrazier.com 

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